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1. General Provisions

  • Purpose: As Caspian Automation LLC ("Company"), we guarantee the security of the data collected through the IT solutions, ERP integrations, SaaS applications, and website we provide.
  • Scope of application: This policy applies to all individuals and legal entities using our services, software, and official web resources.

2. The type of data collected should be clearly indicated on the Collected Data Page:

  • Personal Identification Information: First name, last name, email address, phone number, company name, and position (during contact forms or service agreements).
  • Technical Information: IP address, browser type, operating system, login times, and navigation history on the platform.
  • Service and SaaS Data: Technical data necessary for the provision of service from integrated systems (e.g., ERP/POS systems).

3. Purpose of Data Collection Directions for the Use of Collected Data:

  • Execution and support of IT and automation services.
  • Creation and licensing of user accounts in SaaS applications.
  • Elimination of technical errors and ensuring system security.
  • Responding to customer inquiries and sending notifications (updates, invoices).

4. Transfer of Data to Third Parties

  • Personal data is not sold or rented to third parties without the user's consent..
  • Data can only be transmitted in the following cases:
    • To official state authorities as required by legislation.
    • Partner providers necessary for the provision of the service (e.g., cloud server infrastructure, payment gateways).

5. Data Protection and Security

  • Modern encryption protocols (SSL/TLS), secure server infrastructure, and access restrictions are implemented to prevent data leakage, unauthorized use, or alteration.

6. "Cookie Files

  • Cookies are used to optimize the website's performance and improve the user experience. Users can disable cookies through their browser settings..

7. User Rights Users' rights over their own data:

  • Review and verify the submitted personal information.
  • Requesting the deletion of data from our systems ("Right to be Forgotten").
  • Opting out of marketing notifications.

8. Contact Information Contact methods for questions or inquiries related to the privacy policy:

  • Company name: Caspian Automation MMC
  • Address: 167a Ibrahimpasha Dadashov, Baku 1130
  • Email: [email protected]
  • Contact number: +994 70 558 00 56